Facilitation Services

Customized Training & Facilitation

Customized facilitation and training packages, which incorporate portions of any of the listed trainings. Ongoing direction provided for the purpose of individual and organizational development. Sessions are interspersed with facilitated process sessions to ensure that organizational issues and needs are being addressed.

(Written materials are provided at each session, leaving the customer with information for review and referral.)

Meeting & Event Facilitation

Pacific Western Training consultants provide meeting facilitation on an event-by-event basis. The facilitator will regulate the flow of conversation, inviting people to suspend their assumptions and treat each other as colleagues. Facilitators work with meeting organizers to ensure knowledge of subject matter and to assist with establishing and communicating desired meeting outcomes and related agendas. Post-meeting reports and evaluation can be provided.

Team Design & Development

Teams develop in a variety of ways. These include, but are not limited to, sharing a common purpose, utilizing resources, procedures, creativity, and evaluation. Pacific Western Training's objective is to facilitate the design and implementaion of work teams, special project teams, and self-managed teams. Developing a sense of shared leadership and balanced roles while creating a climate of trust is an additional aim. Ongoing coaching is provided to assist team leaders and team members in taking on internal facilitator responsibilities.

Conflict Resolution

The Chinese combine two characters to form the paradox of conflict. The first character represents potential danger and the second conveys hidden opportunity. By using a variety of techniques, it is possible to turn potential danger (conflict) to hidden opportunity (resolution). Helping individuals and groups gain perspective and clarity on the issues and understand their own reactions to stress and crisis is part of this facilitation process. Likewise, specific actions are developed and agreed upon by all parties and incorporated in a written follow-up plan.